I was in a quick bind, seriously strapped for cash, and needed storage fast. As I was pulling out of Price Chopper plaza, Store Away was a blessing in disguise. Initially I stopped in for prices. The general manager Doreen was awesome, polite and very helpful. She gave me a tour, showed me a few unites, and helped me decide what was best fit for me. I like that there is somebody on site and that the facility is monitored 24 hours. The property was clean, there’s a dumpster that they dont charge you extra for, and even a moving truck to use for free if you need it. Also their insurance is affordable. I loved that my first month rent was free, I paid for my insurance and a pad lock, signed some forms and had access. This is where you can trust your stuff will be safe, and have awesome staff to work with.
These storage units are off the beaten path on a quiet, residential road [Guilderland] which gives a strong sense of security. They are clean, spacious, and there are a bunch in many sizes. The woman who works here, Kim, is a truly delightful woman who will go out of her way to help you out. Both times my boyfriend and I came by to fill out paperwork, we walked in 5 minutes before closing time (just getting out of work!) but Kim was professional and helpful even though we kept her at work a few minutes late. I am a stickler for customer service…. Store Away really impressed me! You get a unique access code to get into the gate, and can request 24 hour access for no charge, and they accept payments online.
Just wanted to send my deepest thanks for all your assistance. Arranging our move from long island to Albany has been challenging. Setting up our storage unit rental over the phone and by email has been by far my easiest task. That is thanks to you. I greatly appreciate your immediate return of phone calls and helping me arrange over the phone. We were able to get into our unit and load it with no difficulties. Excellent location and is located just a mile or two from our new apartment we will be moving into in a few weeks. Thank you again for everything.
I would also like to take this time to thank you for the help and service you are giving us. It is due to people like you that reinforces the reason why we volunteer our time and effort to help keep our city and the surrounding areas we are mutual aid to, including East Greenbush, safe and protected in cases of emergencies. I would also like to thank Doreen for the understanding and pleasant nature she showed us in regards to dealing with her in this issue.
Mr. Walter Dlugolecki, Jamie Hill Hook & Ladder Co.
I was extremely satisfied with renting a unit from Store Away. I’ve rented in the past and this was by far the Best! Thank you.
Thank you for your service, I liked the comfort of having a locked storage space with cameras so I didn’t feel the need to check on things.
I stored 1200 book for 2 years and when I vacated the books emerged in perfect condition. The staff was/is always helpful, understanding, gracious.
Easy and secure, no problems. Online registration and the ease of payment offers made this the ideal storage facility to reserve. I will use them in the future.
It has been a great place to store a vehicle, especially because it is so clean and safe. Thanks very much.
Thank you for letting me use the storage unit. I will recommend your company to anyone I know looking for storage. Thank you.
Extremely professional, courteous staff with very clean facilities. I needed some storage near Albany for a hot minute and Store Away was quite flexible to fit my short term needs. I paid about $65/ month for a 5 by 5 space, but was able to fit a decent amount with such a high ceiling height. Let’s just say I built a formidable furniture skyscraper inside of my little square space. Sure, it was a bit more expensive but infinitely less sketchy than many self storage units. Don’t get me wrong, I love a good sketchfest buuut sometimes those units in the middle of nowhere on some back country road freak me out a bit. Unless I have a 12 gauge.
Very nice people, very helpful.
It’s been a long and fun run, I’m getting my own place!